Shipping policy
Shipping Policy
Order Processing
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Orders are processed after payment confirmation.
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Custom and printed labels are produced after sample or proof approval.
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Production times vary depending on order size and specifications.
Typical production times:
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Blank labels: 1–3 working days
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Printed labels: 3–10 working days (depending on complexity and volume)
These times are estimates and not guarantees.
Shipping Methods
We use reliable courier services for UK and international deliveries.
Available options may include:
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Standard delivery
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Express delivery (if available)
Shipping options and costs are shown at checkout.
Delivery Times
Estimated delivery times:
United Kingdom
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Standard: 1–3 working days after dispatch
European Union
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Standard: 3–7 working days after dispatch
International
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5–10 working days after dispatch
Delivery times may vary due to:
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Customs processing
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Weather conditions
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Courier delays
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Peak seasons
Shipping Charges
Shipping costs are calculated at checkout based on:
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Order weight
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Package size
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Delivery destination
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Selected shipping method
Customs, Duties, and Taxes
For orders shipped outside the UK:
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The customer is responsible for any customs duties, import taxes, or fees.
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These charges are not included in our product or shipping prices.
Failed Deliveries and Incorrect Addresses
Customers are responsible for providing accurate shipping details.
If:
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A delivery fails due to incorrect address details, or
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The parcel is refused or uncollected,
Additional shipping charges may apply.
Damaged or Lost Shipments
If your order arrives damaged or does not arrive:
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Contact us within 5 working days of the expected delivery date.
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Provide:
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Order number
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Description of the issue
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Photos if applicable
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We will investigate with the courier and provide a replacement or solution where appropriate.
Contact
For shipping enquiries:
Email: sales@etimarklabels.co.uk